Conversational Commerce
Turn orders into WhatsApp conversations.
WAWCD adds a WhatsApp intelligence layer on top of Shopify. Order updates, delivery confirmations, review requests, and support replies all stay attached to real order context instead of scattered across tabs and inboxes.
- Automatic WhatsApp updates for created, paid, shipped, and delivered orders.
- Order-aware support replies using order number, email, or phone.
- Review-request timing and Shopify webhook handling inside WAWCD backend.
Shopify Public App
Install WAWCD for Shopify
Connect Shopify order events to WAWCD and use WhatsApp as your live order support and post-purchase channel.
Normalized domain: waiting for input
Inbound support
Resolve “where is my order”, address changes, payment checks, and cancellation requests using live Shopify data.
Outbound automations
Push Shopify lifecycle events into WAWCD’s existing WhatsApp message queue without changing extension permissions.
Merchant workflow
Install the Shopify app first, then complete setup from WAWCD Dashboard where the store can be claimed and configured.